Shipping Policy

Shipping Carriers

We partner with trusted shipping carriers to ensure your order reaches you safely and on time.
Shipping carrier selection may vary based on your location and the products ordered.

Processing Times

Orders are typically processed within 1-4 business days of receipt.
During periods of high volume (sales, holidays, etc.), processing times may be slightly extended. We will communicate any such delays promptly.

Shipping Rates

Shipping costs are calculated based on your order total, shipping destination, and the selected shipping method.
Shipping options and costs will be displayed at checkout before you finalize your order.

Delivery Times

India:
- Standard Shipping: 3-7 business days (may vary depending on location)
International:
- Delivery times vary depending on destination. Please contact us at business@kaffakuwwa.com for a shipping estimate for your location.

Order Tracking

Shipping Restrictions

We currently ship within India and select international locations.
Certain products may have shipping restrictions due to carrier regulations or product ingredients.

Customs, Duties, and Taxes (International)

Orders shipped outside of India may be subject to import taxes, customs duties, and fees imposed by the destination country.
These charges are the customer's responsibility and are not included in our shipping costs.

Damaged or Lost Shipments

If your order arrives damaged, please contact us immediately at business@kaffakuwwa.com. Please retain all packaging materials and the damaged items.
For lost shipments, please contact us after the estimated delivery time has passed.

Changes to Shipping Address

If you need to change your shipping address, please contact us as soon as possible at [your support email].
We will do our best to accommodate changes if your order has not yet shipped.

Contact Us

If you have any questions about our shipping policy or your order, please don't hesitate to contact us at business@kaffakuwwa.com.

Country/Region